Privacy policy

Last updated: 18.11.2024

We at PELLETISSIMO are committed to protecting your personal information and complying with the requirements of the General Data Protection Regulation (GDPR). This privacy policy explains how we collect, use, and store the personal data you provide through our contact form.

1. What Information Do We Collect?

Through our contact form, we may collect the following personal data:

  • Your name;
  • Email address;
  • Phone number (if provided);
  • The content of your message.

2. How Do We Use Your Data?

The data you provide will be used only for the following purposes:

  • To respond to your inquiries;
  • To contact you regarding the services we offer.

Your data will not be used for marketing purposes unless you have explicitly consented to it.

3. Who Do We Share Your Data With?

We do not share your personal data with third parties unless required by law or necessary to fulfill your request (e.g., courier services).

4. How Long Do We Store Your Data?

We will store your data for up to 6 months after receiving your inquiry, unless a longer period is required by law.

5. How Do We Protect Your Data?

We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

6. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right of access: You can request a copy of the data we hold about you.
  • Right of rectification: You can request corrections to inaccurate or incomplete data.
  • Right to erasure: You can request the deletion of your data (unless there is a legal basis for retaining it).
  • Right to object: You can object to the processing of your data.

To exercise your rights, please contact us at:

Email: office@pelletissimo.com
Phone: +359 877 300 633

7. Cookies and Tracking

Our website does not use cookies or other tracking technologies related to personal data, unless explicitly stated and accepted by you.

8. Changes to This Policy

We reserve the right to update this privacy policy. Any changes will be posted on this page, with the last updated date clearly displayed at the top.